16 March 2012 Flawless From the first call I had no problems at all , the order was placed and arived a few days later. A week went past and my door handles arived , but due to the style of my doors the handles would not fit, so I had to change one of the locks I called them up and yes sir just pop it back to us and we will refund you . I ordered a different lock there and then and two days later it was fitted to the door , very fast service. A day or two later I receved a e mail to say could I call as the old lock had arived and they needed to refund my card . I had first class service from start to finish and I thank you all very much . All the very best Lee Phillips