14 October 2011 Excellent products and customer relations As a Joiner for 50 years it was great to find a company who supplies a great selection of quality hardware. I ordered mid afternoon and all my handles and latches arrived by 9:15am the following day. A slight problem with missing plates on 3 latches was immediately solved by contacting the company and 3 complete new latches arrived the following morning, great service. Prtoducts are good quality and very fast delivery if you order stocked item and customer satisfaction is second to none.