Customer Reviews:

Displaying 1 to 6 (of 6 reviews)

 

Date: 06/04/2017

02 January 2012 Excellent product but poor order administration I firstly tried to order on the website, but this failed as the product wouldn't add into my basket. I then placed the order by phone but was overcharged (for delivery) as there was a promotion of free delivery on orders over ¡ê50 running at the time. The saleslady agreed to cancel and reinvoice my order at the correct price, but 24 hours later this had not been done. I sent an email and after providing my credit card details again the order was reinput, but when the email confirmation came through, it had the wrong house name selected in the address. Having got this corrected, the product was despatched and delivered speedily. I have fitted it and am very pleased with it, despite all the hassle. The errors were all resolved speedily and courteously once I had pointed them out, but they shouldn'y really have arisen in the first place.

Rating: [5 of 5 Stars]

Date: 06/04/2017

As it should be!Everything was on time and excellent! Just a minor thing, would be nice to have a shipment confirmation email.Nevertheless when I asked about shipment they answered fast and in detail.

Rating: [5 of 5 Stars]

Date: 06/04/2017

---Very impressed - as I'd never heard of themI was a bit worried having never used gear zone. Totally unfounded. Brilliant. Fast postage. Great item. Great price. Will use again.

Rating: [5 of 5 Stars]

Date: 06/04/2017

28 January 2011 <br/>AWESOME!!!! Great mouse mat, superfast delivery & brill comms! I've had a few things from this company & the service is first class! Keep up the ace work guys! :@)

Rating: [5 of 5 Stars]

Date: 06/04/2017

** UPDATED TO 5 STARS ** Fantastic initial service, less good for returns**[Update: I have updated my rating to 5 Star following the level and quality of service that I received after my initial feedback was reviewed. This kind of responsive and personal sevice reflects the other reviews and means that I will recommend them to others and visit again. Thank you].** I had a query about my trainers before I bought them and the lady I spoke to was so helpful and I felt really pleased. When they arrived and were too small I phones back and again spoke to a very helpful lady who helped me to send them bck and again advised me. Unfortunately after that, I didn't receive my dispatch e-mail, no confirmation receipt and they dodn't arrive. I had to keep chasing and calling but they appeared to have been lost. A shame after such excellent initial service. On receipt I was still unsure as to whether to go up half a size but couldn't afford to return them as I need them for pre-season training.

Rating: [5 of 5 Stars]

Date: 06/04/2017

15 June 2012 Good friendly service My handles are very nice and they were delivered quickly and well packaged and protected.

Rating: [5 of 5 Stars]