20pc din912 m5 x 14 screw stainless steel a2 hexagon hex socket head cap screws
[hexagon-hex-socket-head-cap-screws-678]
$15.16
Hi, We're really sorry about this. It was a genuine mistake and as soon as you informed us we changed the product description, as you mention overnight. We have a large number of products on our site and we do our utmost to make sure all the descriptions are 100% accurate. We do regular checks ourselves to ensure this is the case. We also value customer feedback like yours to make sure we get it right. At the time, Laura from our customer service team advised you the return would be absolutely free and she also offered you a discount code as way of apology. I understand we have now received the boots and a full refund has been applied. Apologies for the inconvenience. Kind Regards Stuart
Date: 06/04/2017 by Martin Mellodey