07 March 2012 Below average The product was defective in manufacture in that two of the bolts were supposed to be spot welded into the frame, but were not, so the nut (which was domed) could not be tightened. I e-mailed you for your comments but received no reply. I feel that I have paid top price for the best product but have received a poorly manufacture product (which is not your fault) and poor service (which is).