Reply from Shoetique 07 December 2012 Hi Lorrain, We're really sorry we had to cancel your order down. Our stock system is usually very robust, but unfortunately it's let us down on this occasion. As Laura mentioned to you, we desperately tried to source another pair for you from our supplier, from our store and from other retailers but everyone was sold out of your size. I know it's of little consolation but we did let you know straight away and refunded you immediately. We also offered you a discount code as way of any apology. We have asked Clarks to let us know if your size does become available and we will contact you straight away if it does. Good luck in finding another pair Apologies once again Stuart