23 December 2012 <br/> Great customer service I paid ¡ê6.50 for express delivery and unfortunately the wrong order was delivered. But that very same day a new mug was made and dispatched in less than 2 hours, my delivery charge was refunded and I received a great quality photomug the very next day. so despite the error, the way it was handled was fantastic and I was so happy to receive this great gift in time to give it for Xmas.