Fantastic!i brought a pair of converse trainers via ebay for my other halfs birthday presents. i used the buy now option because they had his size (12) and they were a wonderful yellow i had an email almost immediately thanking me for my purchase and i would receive another when they were dispatched which i did.i received them within 3days however did have a small problem with the delivery but that was simply because they wanted a signature and i had already left for work.they were packaged lovely and securely. i would highly recommend sportsmart to anyone and shall be using them myself again