Good to do business with.I purchased a pair of ladies Asics Gel Cumulus 14 trainers for my wifes birthday which is on new years eve. On opening the box it was obvious that the trainers had been worn and became even more evident with soiling on the soles. I rang Barringtons and spoke to James Wall who could not have been more helpful. He said that he would do whatever was necessary to rectify the situation. They did not have another pair in my wifes size so he suggested a similar trainer but we declined that offer. My wife particularly liked the originals so James offered us a 20% discount on these already discounted shoes and we accepted. James thought that the trainers had probably been tried instore on the running machine. We would definately deal with barringtons again.