Wrong item sent but great customer service I was very disappointed to receive the wrong item and it was a lot of hassle to send the item back. I was refunded the cost of the item but not the postage which meant I had to call them and request a refund for postage. I found the customer service to be friendly and helpful. I think the range and price of footwear is fantastic along with good customer service, bottom-line, despite the annoying mistake, I wouldn't hesitate to recommend or use Shoetique again!