---Excellent customer service!Ordered Five Seasons Superman set of thermals, arrived very quickly, but was initially disappointed to find upon opening that the box was pretty mangled, and contained only the top, no bottoms. A quick phone call later and they offered to send out a complete replacement set. Unfortunately it turned out they were out of stock, I had the last one in my size. They then offered me either a full refund, and they would pay postage for return of item, or a 50% refund.I took the 50% refund, which was 50% of the order total including postage! Couple of days later I received my refund.The top itself is great, fits perfect and very warm. Sometimes orders don't always go to plan, and sometimes stock isn't up to scratch, but excellent customer service rectifies all. Would not hesitate to purchase from again, confident that any problems (hopefully rare!) would be sorted without delay or hassle.Many thanks Gear-Zone :)