Not happy this timei have have been so pleased with the fitflop range of sandals that I bought a pair of gold sneakers from their rangeI then saw some in your sale under the side choice of silver/pewter which one would assume were silvery or greyish a pair of sneakers which I ordered only to find when they were delivered that they were the same as I already haveI telephoned to query this and found your customer service person very repetitive and rude saying the picture shows they are gold I explained that it was not that clear in the picture too which she just repeated her spheelI then have had to return them and rather than waste my postage which she wouldnt refund have used your exchange option but for a more expensive pair