Website/Ordering Easy - But slightly concerned by USA orientated S/W & despatch transfer to Royal MailEasy to find products I wanted - good advice on website and products also highlighted availability of shoe sizes. Ordering also fine but I was confused by the security aspect - there were 2 payment routes - one via Sage and one through a route suggested as more secure. I went down the theoretically more secure route which allowed me to request further verification of the website. The s/w behind this was patently american and the response to my website verification query suggested that there was no verified telephone number for this company. I then did an independent search of the company and was satisfied by my own search so did place my order using the theoretically more secure route. I do shop online frequently so it was probably just the unknown (to me) nature of this payment route that spooked me.I was kept well informed by email of the order progress until the last stage when I was emailed that the product had been despatched and I would receive an email from the carrier company with tracking details. I expected the email from the carrier company soon after this email (Jan 2nd) but there was then a delay of 2 days before I received an email from Royal Mail at 5 am ( 2 hrs before it was delivered at 7:30 on Jan 4th). I understand that the Xmas period probably had a part to play but Jan 2nd - 4th were working days - not sure whethere this is Royal Mail or company despatch issue in communication.But overall despite above I am happy with service - and if there had been an issue I was kept informed how I might log any query.