20 October 2012 Goods not fit for use I ordered cabinet handles and when they arrive I found that the screws are too long. Please note, I cabinets are standard size. Next day I rang from my work and they said the screws should be snap-on type hence I can size it to my cabinet door thickness. I checked the screws on my return and found that they are not the type described, their length cannot be adjusted. So I rang them again, they said in this case I need to purchase new set of screws of correct length, they refused to supply them free, yet they sale them at 6p each. I did not have any choice, either I return all of the handles at my cost or purchase the screws. After long conversation I paid for the screws and they agreed not to charge me for the postage. I was very unhappy with with their service.