Ultra-professional from start to finish.I bought a blue Kids Barbour jacket and the customer care I received was excellent.Delivery date when it suited me, a 1 hour time window on day on delivery and basically keeping me updated many times gave me peace of mind knowing where my item was.The presentation of the item was first class as well with the item well wrapped in a box as if I had bought it in a shop. I would definitely use Jules B again in the future.