Speedy, Accurate, Excellect ValueThe goods I ordered arrived very speedily and accurately (and cheaper than anywhere else). One item (some boots) didn't fit and I returned them and received the refund very promptly. The Collect-Plus system was great, saving postage for the return and faffing-around at a post-office. My only slight criticism was that when I left a 'phone message I didn't get a call back - otherwise it would have been five stars.