Supreme customer service still exists.Cannot recommend this company highly enough.Was unable to find some wellies that were comfortable and fitted me round the calf. Paula went out of her way to help and i finally got sorted with a pair of Bogs, perfect fit and no blisters, i know because i wore them for 12 hours on the 3rd day after purchase.Glad to know that there are still some companies about that care about their customers and want feedback, particularly on-line retailers, 100% satisfied.