14 November 2011 A little bit frustrating im afraid The handles came with bolts that were too long,company replied i had to cut them down as some people have non standard doors! madness and turned an easy job into a pain,complained again and was sent the correct bolts,these should be in the boxes first time round,another handle had a part missing again took a few emails to get it sent out,but no complaints about postage time or quality of items,should have been 5 stars but can only give 3