---Reliable!I was unable to obtain the boot I was looking for anywhere. Even the original retailer no longer manufactured the style I was after. I chanced upon Shoes International selling the exact same model I was after. I contacted the friendly and efficient customer service who told me that the shoe i wanted was indeed in stock, Shoes International was supplied with the style that was no longer in production! Shortly after I ordered my boot and it arrived quickly and in perfect condition. Thank you, shoes international, for helping me obtain the boots I have been looking for for ovr a year!